Legal
Privacy Policy
Last updated: January 1, 2024
Polar Cooling and Heating values customer privacy and protects all personal information collected during HVAC service requests.
Information Collection
We gather names, addresses, phone numbers, and email addresses when customers request HVAC estimates or service appointments.
Use of Information
Contact details help schedule HVAC technicians and send appointment reminders or maintenance reminders for heating and cooling systems.
Data Security
Polar Cooling and Heating employs secure servers and encryption to safeguard HVAC customer records from unauthorized access.
Third-Party Sharing
We do not sell HVAC customer data. Limited sharing occurs only with licensed subcontractors needed for complex installations.
Cookies and Tracking
Our website uses cookies to improve navigation and remember HVAC service preferences for returning visitors.
Customer Rights
Clients may request access, correction, or deletion of their HVAC service records by contacting our office directly.
Policy Updates
Polar Cooling and Heating reserves the right to update this privacy policy as HVAC industry regulations evolve.
Contact for Privacy
Questions about HVAC data handling should be directed to info@polarcoolingandheating.com for prompt resolution.